{"id":24122,"date":"2019-04-05T10:35:34","date_gmt":"2019-04-05T10:35:34","guid":{"rendered":"https:\/\/web.palmaactiva.com\/?page_id=24122"},"modified":"2019-04-11T05:58:55","modified_gmt":"2019-04-11T05:58:55","slug":"jornada-de-seleccio-per-a-hotelbeds-2","status":"publish","type":"page","link":"https:\/\/web.palmaactiva.com\/es\/buscar-trabajadores\/jornadas-de-seleccion\/jornada-de-seleccio-per-a-hotelbeds-2\/","title":{"rendered":"Jornada de selecci\u00f3n para Hotelbeds (Easyjet Holidays)"},"content":{"rendered":"<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/web.palmaactiva.com\/wp-content\/uploads\/2019\/04\/bannerFB_ES.jpg\" alt=\"\" width=\"1200\" height=\"627\" class=\"alignnone size-full wp-image-24130\" \/>\n<div class=\"su-row\"><div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<h3>Si quieres trabajar de Agente de servicio al cliente y cumples con el perfil que a continuaci\u00f3n describimos, preinscr\u00edbete en la jornada de selecci\u00f3n de la empresa HOTELBEDS (Easyjet Holidays), que tendr\u00e1 lugar el pr\u00f3ximo 26 de abril en PalmaActiva.<\/h3>\n<\/div><\/div><div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<h3>If you want to work as a Customer Service agent or Payment and you fit the profile described below, pre-register for the HOTELBEDS (Easyjet Holidays) open day on april, 26th in PalmaActiva<\/h3>\n<\/div><\/div><\/div>\n<div class=\"su-row\"><div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\"><strong class=\"colorear\">AGENTE DE SERVICIO AL CLIENTE<\/strong><br \/>\nEl objetivo principal del puesto es ayudar a los clientes (TTOO, agencias de viajes y clientes finales) con cualquier requisito, contacto con proveedores y gestionar reservas de acuerdo con los est\u00e1ndares y procesos del Departamento de Operaciones, con el fin de cubrir y resolver las necesidades de los clientes de la forma m\u00e1s eficiente.<\/p>\n<p><strong>Descripci\u00f3n de las principales tareas:<\/strong><br \/>\n\u2022 Ayudar a los clientes (hoteles, TTOO, agencias de viajes y clientes finales).<br \/>\n\u2022 Atender las llamadas y correos electr\u00f3nicos de los clientes.<br \/>\n\u2022 Gestionar las reservas modific\u00e1ndolas o cancel\u00e1ndolas de acuerdo con los procedimientos establecidos.<br \/>\n\u2022 Proporcionar informaci\u00f3n y asesoramiento sobre los productos y contactar con los proveedores cuando sea necesario.<\/p>\n<p><strong>Requisitos: <\/strong><br \/>\n\u2022 Valorable estar en posesi\u00f3n del t\u00edtulo de Bachiller.<br \/>\n\u2022 Excelente nivel de conocimientos de ingl\u00e9s.<br \/>\n\u2022 Valorable de manera muy positiva el conocimiento de alguno de los siguientes idiomas: castellano, alem\u00e1n, holand\u00e9s, franc\u00e9s, italiano y\/o portugu\u00e9s.<br \/>\n\u2022 Valorable experiencia previa en servicio al cliente y\/o en la industria de viajes.<br \/>\n\u2022 Altos conocimientos de inform\u00e1tica (office).<\/p>\n<p><strong>Condiciones: <\/strong>Contracto eventual con posibilidad de indefinido. Los turnos que actualmente estamos ofreciendo son los siguientes:<br \/>\n\u2022 De Domingo a Jueves, turno de ma\u00f1ana \u2013 8 horas al d\u00eda<br \/>\n\u2022 4 d\u00edas a la semana \u2013 10 horas al d\u00eda<br \/>\nLa banda salarial de la oferta es de 16.000 \u2013 18.000 euros brutos anuales.<div class=\"su-note\"  style=\"border-color:#e5bfc5;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#ffd9df;border-color:#ffffff;color:#333333;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\"><strong>Importante<\/strong>: para participar hay que hacer una preinscripci\u00f3n y si cumples con el perfil requerido te convocaremos a la jornada. Preinscr\u00edbete!!!<\/div><\/div><\/div><\/div><div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\"><strong class=\"colorear\">CUSTOMER SERVICE AGENT<\/strong><br \/>\nThe main purpose of the role is to assist clients (TTOO, Travel Agencies and final customers) with any requirement, contact with suppliers and managing bookings according to Operations Department standards and processes, in order to cover and solve the needs of the clients in the most efficient way.<\/p>\n<p><strong>Key responsibilities:<\/strong><br \/>\n\u2022 To assist calls and emails from clients with any requirement regarding bookings<br \/>\n\u2022 Manage bookings amending them or cancelling them according to the procedures stablished in the Department<br \/>\n\u2022 Provide information and advice of the products<br \/>\n\u2022 Contact with suppliers when is required. <\/p>\n<p><strong>Candidate profile:<\/strong><br \/>\n\u2022 Excellent knowledge of English. Desirable knowledge of one of the following languages: Spanish, French, Portuguese, Italian, Dutch and\/or German.<br \/>\n\u2022 Strong knowledge of Office Package use<br \/>\n\u2022 Previous experience in Customer Service is desirable<br \/>\n\u2022 Previous experience in the Travel Industry is desirable<\/p>\n<p><strong>Conditions: <\/strong>Eventual contract with the possibility of permanent. The shifts that we are currently offering are the following:<br \/>\n\u2022 Sunday to Thursday \u2013 Morning shift \u2013 8 hours\/day<br \/>\n\u2022 Working 4 days a week \u2013 10 hours\/day<br \/>\nThe salary band that we are offering is 16.000,00 \u2013 18.000,00 euros annual gross.<br \/>\n<div class=\"su-note\"  style=\"border-color:#e5bfc5;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#ffd9df;border-color:#ffffff;color:#333333;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\"><strong>Important:<\/strong> if you want to join us you need to pre-register \u2013 only shortlisted candidates will be invited to the event<\/div><\/div><\/div><\/div><\/div>\n<iframe loading=\"lazy\" src=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSeq6CqtktvJ3MGh-UpEoM2QsKdqAR8knEMj1OOIq9obBAsDmA\/viewform?embedded=true\" width=\"100%\" height=\"2464\" frameborder=\"0\" marginheight=\"0\" marginwidth=\"0\">Cargando&#8230;<\/iframe><\/p>","protected":false},"excerpt":{"rendered":"<p>Cargando&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":603,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/web.palmaactiva.com\/es\/wp-json\/wp\/v2\/pages\/24122"}],"collection":[{"href":"https:\/\/web.palmaactiva.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/web.palmaactiva.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/web.palmaactiva.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/web.palmaactiva.com\/es\/wp-json\/wp\/v2\/comments?post=24122"}],"version-history":[{"count":5,"href":"https:\/\/web.palmaactiva.com\/es\/wp-json\/wp\/v2\/pages\/24122\/revisions"}],"predecessor-version":[{"id":45147,"href":"https:\/\/web.palmaactiva.com\/es\/wp-json\/wp\/v2\/pages\/24122\/revisions\/45147"}],"up":[{"embeddable":true,"href":"https:\/\/web.palmaactiva.com\/es\/wp-json\/wp\/v2\/pages\/603"}],"wp:attachment":[{"href":"https:\/\/web.palmaactiva.com\/es\/wp-json\/wp\/v2\/media?parent=24122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}