{"id":14289,"date":"2018-10-01T08:00:04","date_gmt":"2018-10-01T08:00:04","guid":{"rendered":"http:\/\/web.palmaactiva.com\/?page_id=14289"},"modified":"2018-10-01T08:00:04","modified_gmt":"2018-10-01T08:00:04","slug":"jornada-de-seleccio-per-a-tui","status":"publish","type":"page","link":"https:\/\/web.palmaactiva.com\/es\/buscar-trabajadores\/jornadas-de-seleccion\/jornada-de-seleccio-per-a-tui\/","title":{"rendered":"Jornada de selecci\u00f3n para TUI"},"content":{"rendered":"\"\"\n
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Si quieres trabajar de Contact Centre Agent y cumples con el perfil que a continuaci\u00f3n describimos, preinscr\u00edbete en la jornada de selecci\u00f3n de TUI Destination Experiences, que tendr\u00e1 lugar el pr\u00f3ximo 26 de octubre en PalmaActiva.<\/h3>\n<\/div><\/div>
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If you would like to work as a Contact Centre Agent and your profile matches the job description, sign in for the Recruitment Day of TUI Destination Experiences that is going to be held on the 26th of October in PalmaActiva.<\/h3>\n<\/div><\/div><\/div>\n
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Descripci\u00f3n de las principales tareas<\/h4>\n

\u2022 Atender a los clientes.
\n\u2022 Atender las llamadas telef\u00f3nicas y correos electr\u00f3nicos, sms y xat de los clientes.
\n\u2022 Gestionar las consultas generales de los clientes, reclamaciones, reservas de excursiones.
\n\u2022 Proporcionar informaci\u00f3n y asesorar a los clientes sobre cualquier consulta que tengan con respecto a su destino de vacaciones.<\/p>\n

Requisitos<\/h4>\n

\u2022 Nivel alto\/dominio de ingl\u00e9s (a partir de B2) y excelentes conocimientos (a partir de C1) de, al menos, uno de estos idiomas: alem\u00e1n, polaco, franc\u00e9s, holand\u00e9s, y\/o escandinavo (incluido finland\u00e9s).
\n\u2022 Valorable experiencia previa en servicio al cliente (sector turismo).
\n\u2022 Altos conocimientos de inform\u00e1tica (office).<\/p>\n

Condiciones<\/h4>\n

Contrato temporal (desde marzo de 2019) con la posibilidad de transformarse en un contrato indefinido. Es un trabajo a tiempo completo (incluye turnos nocturnos, tarde). Salario a convenir con la empresa.
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Job Description<\/h4>\n

\u2022 Customer service.
\n\u2022 Receiving phone calls and e-mails, sms and chat from the clients.
\n\u2022 Managing general customer queries, complaints, excursion bookings.
\n\u2022 Providing the information and advising clients about any query they have regarding their holiday destination.<\/p>\n

Requirements<\/h4>\n

\u2022 High level of English (minimum B2 level) and excellent knowledge (minimum C1 level) of at least one of following languages: German, Polish, French, Dutch and\/or Scandinavian (including Finnish).
\n\u2022 Previous customer service experience would be a plus (ideally in tourism sector).
\n\u2022 High knowledge of MS Office (Excel, Word).<\/p>\n

Conditions<\/h4>\n

We provide a temporary contract (from March 2019) with the possibility to be transformed into a permanent contract. It is a full-time job (including morning, afternoon and from time to time night shifts). Salary to be revealed by the company.
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Importante<\/strong>: para participar hay que hacer una preinscripci\u00f3n y si cumples con el perfil requerido te convocaremos a la jornada.
\n\u00a1Preinscr\u00edbete!<\/strong><\/div><\/div><\/div><\/div>
Important<\/strong>: It is mandatory to register for the participation and if your profile matches with the requirements then you will get selected to participate on the Open Day.<\/div><\/div><\/div><\/div><\/div>\n